How To Configure Payment Failed Email In Magento 2

The Following below admin setting required to configure Payment Failed Email in Magento 2

Step [1] – Go STORES > Configuration, redirects Configuration section.

Step [2] – Go Sales > Checkout, redirects to right panel Payment Failed Emails section.

Each field of Payment Failed Emails section explained as below

  • Payment Failed Email Sender: Represents Sender’s email, Once click drop down menu multiple contact displayed, choose any of them as per your Business need, by default General Contact selected
  • Payment Failed Email Receiver: Represents Receiver’s email, Once click drop down menu multiple contact displayed, choose any of them as per your Business need, by default General Contact selected
  • Payment Failed Template: Represents payment failed email template, choose any email template as per your Business need, by default Payment Failed Template selected
  • Send Payment Failed Email Copy: Enter multiple payment email, each email separated with each other by comma (,)
  • Send Payment Failed Email Copy Method: Method: Select either BCC or Separate Email

Step [3] – Click on Save Config button & run CLI command Flush

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