Chatbot or bot: – It is a human’s language conversation software, Users communicate with a chatbot via the chat interface (text format) or by voice, like how they would talk to a real person. Chatbots process & instantly reply via the chat interface (text format) or by voice.
“Chatbot based on AI-powered Intelligent Virtual Assistant solution”
eCommerce chatbot : – An eCommerce chatbot is an AI-powered Intelligent Virtual Assistant solution that can be implemented by online retailers /shoppers to engage customers at every stage of their shopping steps.
“An eCommerce chatbot is an AI-powered Intelligent Virtual Assistant solution that can be implemented by online retailers /shoppers to engage customers at every stage of their journey.”
“eCommerce chatbots serve as a powerful lead generation tool for online retailers /shoppers. Using this AI-powered Intelligent, they engage visitors on a retailer’s website, app, or other digital shop media and converts them into shopping deals.”